Q1:Where is your factory located? A1:Our factory is located in Jiangmen city Guangdong Province,1 hour-drive from Guangzhou,2 hours-away from Shenzhen & HongKong,Please contact us if you’d like to schedule a visit. Q2:How can we get to know the quality before placing an order? A2:Samples are provided for quality test. Q3:How can we get samples from you? A3:Contact our Sales Rep. for a online purchase Link or Via your preferred payment methods. Q4:I am new to this industry,do you offer technical assistance ? A4.Topguy has more than 20-years-experience in pool-treatment industry. We offer procurement guidance, technical support,and installation guidance. Q5.Is it possible to load mix-products in one container? A5:Yes,Topguy offer one-stop Procurement Service,Our product range covers Residential or Business Swimming pool ,Spa ,Water park ,Hot spring resort Project,including water pump + Sand filter + other accessories; We also offer free container loading plans for your purchase . Q6:How long is the delivery time? A6:Less than one container:0~15 days after deposit received . Full 20/40 Container:30-35 days after deposit received. If you have special requirement on lead time,please let us know. Q7:What’s your payment terms? A7:Normally Bank transfer,Other payment methods negotiable.